Privacy Policy and Legal Notice

1. Collection of Personal Information

At ELLEixir, we attach great importance to the protection of your personal information.

We may collect the following information when you use our site or make a purchase:

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (securely processed by our providers)

This information is collected when you:

  • place an order
  • create an account
  • contact our customer service

2. Use of Information

The collected information is used to:

  • process and deliver your orders
  • communicate with you regarding your purchase
  • improve your experience on our site
  • send you offers or information (if you have consented)

3. Sharing of Information

We do not sell or rent your personal information.

However, some information may be shared with trusted third parties, only when necessary, including:

  • secure payment services
  • logistics partners and suppliers (in the context of dropshipping)
  • technological platforms used to operate our site

These partners are required to protect your information in accordance with applicable laws.

4. Hosting and Security

Your data is stored on secure servers. We implement reasonable measures to protect your information against unauthorized access, loss, or disclosure.

However, as no system is completely secure, some risk remains when transmitting data over the Internet.

5. Cookies

Our site uses cookies to:

  • improve navigation
  • analyze traffic
  • personalize content

You can refuse or disable cookies via your browser settings.

6. Your Rights

In accordance with applicable laws in Quebec and Canada, you have the right to:

  • access your personal information
  • request its correction
  • withdraw your consent to its use

To exercise these rights, you can contact us at:
[insert your email address]

7. Responsibilities and Limitation

ELLEixir acts as an online retailer and selects products from third-party suppliers.

We strive to present accurate descriptions and information, but cannot guarantee the complete absence of errors.

ELLEixir cannot be held responsible for:

  • misuse of products
  • individual reactions or allergies
  • delays or problems related to delivery by third parties

It is the customer's responsibility to verify the compatibility of products with their needs.

8. Intellectual Property

All content on the site (texts, images, logo, branding) is the exclusive property of ELLEixir and may not be reproduced without authorization.

9. Modifications

This policy may be modified at any time. Changes will be published on this page.

10. Contact

For any inquiries: info.elleixir@gmail.com